Your feedback helps us shape and improve Todoist Comms. This article covers what to expect, what isn’t available yet, how we handle your data, and how plans work.
What to expect
Where you can use Todoist Comms
Todoist Comms is available on the web and as an app for macOS, Windows, iOS, and Android. Learn how to install the Todoist Comms apps.
You can use it in English, German, Spanish, French, Italian, Japanese, and Portuguese (Brazil).
Updates and changes
Todoist Comms is in active development, so it changes often. We’re adding and improving features based on feedback from teams like yours.
A few things worth knowing before you start:
- Some features aren’t available yet. See Not available yet below.
- The apps update frequently, so the interface may change over time.
Not available yet
A few features aren’t available in Todoist Comms yet:
- You can’t silence notifications on a schedule.
- You can’t set a status to show when you’re away or off work. It’s coming soon.
- There are no built-in third-party integrations. You can connect your own tools instead.
- You can’t schedule threads. To post on a schedule, use Todoist Automations instead.
Connect your own tools
- You can use the API, MCP server, CLI, or SDK to build your own integrations and connect AI agents to your workflows. Admins and members can find these options in Settings & members > Integrations.
- To connect an AI assistant without any setup, add
https://ai.todoist.net/mcp/commsas a custom connector. - Todoist Comms uses Todoist OAuth, so you register apps in Todoist under Settings > Integrations > Developer. Your Todoist API token also works with Todoist Comms. It gives full access to your account, so keep it private.
Known issues we’re working on
- Video attachments over 100 MB or longer than about a minute can fail to attach.
- In the desktop apps, downloading a file opens it in your browser. If you aren’t logged in to Todoist Comms in that browser, you’ll see an “Invalid token” error instead of the file. To download it, log in to Todoist Comms on the web at comms.todoist.com, then try again.
We’re continuously improving how Todoist Comms syncs across your devices. If something doesn’t look right, let us know.
How your data is handled
Where your messages live
Todoist Comms runs on the same infrastructure as Todoist, hosted on AWS in the United States. Messages and files are stored separately from Todoist tasks, on databases and storage dedicated to Todoist Comms. Files you attach are kept in private storage and served over links that expire, so an attachment link can’t be shared outside your workspace and stay valid. Files that moved from Twist keep their original links.
For how Todoist handles your data in general, see our Privacy Policy and Terms of Service. Those documents also cover Todoist Comms. For our subprocessors and security practices, see the Trust Center.
What happens when you delete something
| What you delete | What happens |
|---|---|
| A message or comment | Its text and attachments are removed. A placeholder shows that it was deleted. |
| A thread | Permanently deleted, along with its comments and attachments. |
| A channel | Permanently deleted, along with its threads, comments, and attachments. You need to archive a channel before you can delete it. |
| Your workspace | Permanently deleted, including every message, thread, and attached file. |
In a direct or group conversation, only the person who sent a message can delete it. In a thread, the person who wrote a comment and workspace admins can delete it. A thread can be deleted by the person who started it or a workspace admin, and a channel by its admins or a workspace admin.
Closing your Todoist account doesn’t remove messages you’ve already posted in a shared workspace. They stay visible to the other members until the workspace, channel, or thread containing them is deleted.
Export your data
Todoist Comms doesn’t have a built-in data export yet, but your data is accessible through the Todoist Comms API. On a free team, the API only returns the most recent month of history, the same as the apps. If you need a copy of something, save it before the workspace is deleted.
Plans and pricing
Todoist Comms comes with your team workspace at no extra cost. It isn’t sold separately, and everyone needs a Todoist account to log in, even if your team doesn’t use Todoist for tasks.
On a free team, threads, comments, and chats show one month of recent history. You can invite people as admins or guests, with up to 5 guests. Guests who moved from Twist keep their access.
The Business plan includes your full history and the Member role. You can try it free for 14 days.
For how many people and guests each plan allows, see usage limits in Todoist.
Get in touch
Your feedback shapes what Todoist Comms becomes, and reporting something that looks wrong genuinely helps.
Have an idea, or spotted something that isn’t working as expected? Tell us about it so we can keep improving Todoist Comms.