Manage your Todoist Business subscription

Team admins can either update billing information, download invoices, or downgrade the Todoist Business subscription. 

If you're an admin who needs to make these changes, here are the steps:

Access team billing settings

1. Log in to your Todoist account at https://todoist.com.
2. Click your team name in the sidebar.
3. Click Settings at the top-right.
4. Click Subscription under your team's name in the left-hand sidebar.
5. Click Manage team billing.

Make changes to the subscription

In the team billing settings, you have several options:

• Review when your Business subscription will end, and how much your renewal's going to be.
• Click Add payment method to add a new payment method. Here's a list of supported payment methods.
• Click Update information to update your billing name, address or to change your Business subscription billing cycle.

Change billing currency

If you need to change the billing currency, you'll want to first cancel your Todoist Business subscription. Then, start a new one and select your preferred currency. 

Change the billing email address

The first payment receipt for the Business plan is sent exclusively to the admin who upgraded the team. It's not possible to add other email addresses as billing recipients. If the person who upgraded the team is no longer with the team, get in touch with us. We'll assign a new team admin.

Download your invoice

1. Log in to your Todoist account at https://todoist.com.
2. Click your team name in the sidebar.
3. Click Settings at the top-right.
4. Click Subscription under your team's name in the left-hand sidebar.
5. Click Manage team billing.
6. Click the invoice you need below the Invoice History section to download a copy. 

Change your Business subscription billing cycle

Todoist Business is available as a monthly or yearly subscription. You can change your billing cycle at any time:

1. Log in to your Todoist account at https://todoist.com.
2. Click your team name in the sidebar.
3. Click Settings at the top-right.
4. Click Subscription under your team's name in the left-hand sidebar.
5. Click Manage team billing.
6. Click Update subscription.
7. Select either the Monthly or Yearly tab.
8. Click Continue to confirm.

Update past invoices

If you’ve changed your billing address or VAT ID, you won’t be able to retroactively edit and apply these changes to past invoices. If you need an updated invoice, get in touch with us.

Transfer credit from the subscription

If you've received credit for the remaining time of your Business subscription, this isn't transferrable to another team or plan. You can, however, request a refund if you were charged for the subscription in the last 30 days.

Cancel your subscription

If you’re the admin of a Todoist team, and you no longer need the Business plan, here’s how to cancel your Business subscription:

1. Click your team in the sidebar.
2. Click Subscription under the team name.
3. Click Cancel plan. You'll see a list of benefits you'll miss after canceling your subscription.
4. Click Cancel subscription.
5. Select the reason for the cancellation. Provide any feedback you may have about the plan.
6. Click Cancel subscription. You'll see your plan type, price, and the end of the billing period.
7. Click Cancel subscription to review your subscription details.
8. Click Cancel subscription again to confirm.

Get in touch

If you're having trouble making changes to your Todoist Business plan, get in touch with us.