In order to cancel your Pro subscription, simply stop your Pro plan from automatically renewing itself. To do this, you need to turn it off based on the payment method you used:
Credit card payments made through Todoist will be set to auto-renew by default. Here’s how to turn it off:
- Log in to your Todoist account on https://todoist.com.
- Click your avatar in the top-right corner and select Settings.
- Next, on the left-hand side, select the Subscription tab.
- Click the Cancel Plan button and confirm you want to cancel the subscription by clicking Yes, cancel.
Please note that PayPal is no longer available as a payment option. Any past payments made using PayPal will not auto-renew.
App Store subscriptions auto-renew by default, so you need to manually cancel them. You can find the option to cancel the auto-renew by viewing your Apple ID in iTunes or the App Store and then selecting the “Subscriptions” option.
Google Play Store
Google Play Store subscriptions may or may not auto-renew depending on many factors. Please check your Google Play Store account and verify if there is a recurring Todoist subscription there. If there is, remove it directly.
Todoist Pro payments made through the Microsoft Store won’t auto-renew.
If I cancel my Pro subscription, will I be returned to the free plan right away?
No, you’ll be able to use your Todoist Pro until it expires. You will then be returned to the free plan automatically.
I’ve canceled my subscription within 30 days, how can I get a refund?
Please refer to our refunds article for steps on how to get your payment refunded depending on your platform.
Can I change my billing cycle?
If you upgraded via our website, the App Store, the Mac App Store or the Google Play Store, you can change your billing cycle using these instructions.
What happens to my data if I downgrade to the free plan?
You will still have access to all your data when downgrading to the free plan.