If you don’t want your Business subscription to automatically renew itself, turn it off by removing your credit card details. Here’s how:
- Log in to your Todoist account on https://todoist.com.
- Click the gear icon on the top right and select Todoist Business Admin.
- Next, on the left-hand side, select the Account & Billing tab.
- Click Remove my card.
Q: What happens when my Business subscription expires and I don’t have an active card?
A: You and your team won’t be able to use any of the Business features like adding files, but you can still access all your projects and tasks.
Q: I’ve added an active card again after my Business subscription expired. Will my subscription automatically reactivate/renew?
A: Yes, your subscription will automatically reactivate or renew. If you’ve added an active card but you’re still not able to use the Business features, please contact our support team.