If you’re having problems with Todoist, here are a few ways to solve common issues.
Log out and log in
Whether you're having problems syncing with the server or experiencing a minor bug you just can't seem to shake, try logging out and then logging back in. Many small issues can get solved this way, including applying credits for Todoist Premium, incorrect task counts and more. Here are links to the instructions for whichever platform you’re using:
Clear the browser cache
If logging out and logging in doesn’t solve your problem, try clearing your browser’s cache.
Add Todoist to your browser's whitelist
To ensure that Todoist cookies work properly on your browser, add Todoist to your browser's whitelist.
Reinstall the app
If you’re still having trouble, try reinstalling the app.