If you have an active Todoist subscription via the App Store but are not able to use any Pro features, try the following:
If you’ve purchased a Todoist subscription via the macOS App Store:
- Open the Todoist app and click your avatar in the top-right corner.
- Select Upgrade to Pro.
- At the bottom of the pop-up, click Refresh subscription.
If you’ve purchased a Todoist subscription via the iOS App Store:
- Open the Todoist app.
- In the Todoist main screen, on the top right, tap the gear icon.
- Select Todoist Pro.
- Below the Subscribe Now button, tap Refresh subscription.