Are you having trouble with your notifications? Did you add a reminder to your task, but it's not showing up on your device?
If you're not receiving notifications from Todoist, follow these troubleshooting steps and you’ll have your notifications pop up in no time.
Restart both Todoist and your device
- Log out of Todoist on your device. Then, log back in.
- Turn your device off, then back on.
Update Todoist to the latest version
Version updates may include fixes and improvements to Todoist features, like notifications.
Learn how to update Todoist to the latest version based on the device or platform.
Keep Todoist open
If you’re using Todoist on a web browser, make sure it’s open in at least one browser tab.
If you’re using Todoist on a mobile app, make sure you’re logged in and the app is open or minimized. Don’t quit the app.
For macOS: Reset notifications
If notifications aren't received when using Todoist for macOS, reset the notification settings:
- Check that Todoist for macOS is on the latest version.
- Open System Settings.
- Select Notifications from the side menu.
- Scroll down to find Todoist.
- Right-click Todoist and select Reset Notifications... This reverts Todoist notifications to the default settings.
Turn off app blockers and Do Not Disturb mode
If you’re using app blockers or app cleaners, quit these apps to turn them off.
If your device has Do Not Disturb mode, and you want to receive Todoist notifications while it’s turned on, follow the steps associated with your device and platform:
Turn off battery optimization for Todoist
Follow Apple's instructions to turn off battery-saving mode.
Follow Microsoft's instructions to turn off battery-saving mode.
Follow Apple's instructions to turn off battery-saving mode.
Follow Google's instructions to turn off battery-saving mode.
Check if Todoist notifications are enabled for your device
Each browser has its own steps to turn on web notifications. Click the browser you’re using for the latest instructions:
- Click the Apple icon in the top-left.
- Select System Preferences.
- Select Notifications.
- Select Todoist.
- Make sure either Banners or Alerts is selected.
When using Todoist on macOS, make sure you're allowing notifications in Focus.
- Press the Windows key.
- Select Settings.
- Click System.
- On the left, select Notifications.
- Make sure that Get notifications from apps and other senders is turned on.
- Scroll down until you find Todoist and make sure it's turned on.
- Tap the Settings app of the Apple device.
- In the search field, enter Todoist.
- Tap Notifications.
- Make sure Allow Notifications is toggled on.
- Select one or more alerts to display Todoist notifications.
When using Todoist on iOS, you should also:
- Make sure you have background refresh enabled for Todoist by opening your device's Settings app, selecting Todoist, then check if the Background App Refresh option is enabled.
- If you regularly use mobile data (rather than WiFi), you should make sure that mobile data is enabled for Todoist: Open your Settings app, select Mobile Data, then scroll down until you find Todoist.
- Tap the Settings app.
- Tap Apps.
- Scroll down until you find Todoist.
- Tap Todoist and select Notifications, this will open the notifications settings for Todoist.
- Tap the toggle next to Show notifications tab and select the notifications you’d like to see pop up.
Then, send a test notification:
- Open Todoist on your web browser or a desktop app.
- Click your avatar in the top-left.
- Select Settings. You'll see several options on the side.
- Click Reminders.
- Click either Test web or Test mobile to send a test notification to your respective device.
Check if your reminders are set up correctly
- Click your avatar in the top-left.
- Select Settings.
- Click the Reminders tab.
- Turn on one or more notification types to receive:
- Desktop notifications to get notifications on the desktop computer.
- Mobile notifications to get notifications on the mobile device.
- Emails to receive a reminder through the email address added in Settings → Account.
- Tap on Browse in the bottom-right.
- Tap the gear icon in the top-right.
- Tap Reminders.
- Tap Remind Me Via, select the type of notification you’d like to receive:
- Mobile Notification to get notifications on your mobile device.
- Desktop Notification to get notifications via your computer’s operating system.
- Email to receive a reminder email on the address that you’ve added via Settings → Account.
When you snooze a reminder on iOS, you can choose to be reminded again at a later time. Tap When snoozed… and select an interval from the list.
To get a reminder for all tasks with a due time, tap Automatic Reminders and select a relative time from the list.
- Tap on Browse in the bottom-right.
- Tap the gear icon in the top-right.
- Select Reminders.
- Tap Remind Me Via, select the type of notification you’d like to receive:
- Mobile push notification to get notifications on your mobile device.
- Desktop push notification to get notifications via your computer’s operating system.
- Email to receive a reminder email on the address that you’ve added via Settings → Account.
When you snooze a reminder on Android, you can choose to be reminded again at a later time. Tap When snoozed… and select an interval from the list.
To get a reminder for all tasks with a due time, tap Send automatic reminders... and select a relative time from the list.
Get more help
If you’re still not receiving Todoist notifications on your device, contact us with screenshots of the settings, device information, troubleshooting steps you tried, and any other relevant information about your Todoist setup.