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Known Issues

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Please note that this page is only available in English.

Last update: January 25, 2023

Current issues

Yellow border appears in every second task when navigating the task list with arrow keys and cannot use shortcuts on tasks

  • ⚠️Platforms affected: Web, macOS, Windows
  • 🛠️Status: We're working on a fix

Google Assistant App Actions is not working

  • ⚠️Platforms affected: Android
  • 🛠️Status: Google have informed us that they are working on a fix

Windows app starts with a blank page if there's no connection to the internet

  • ⚠️ Platforms affected: Windows 10, Windows 11
  • 🛠️ Status: We're working on a fix
  • 💡Temporary workaround: You need to be online to start the Windows app. After you've opened it, it will work offline.

    These steps also helped fixing the issue for some users:
      - Uninstall the Todoist Windows app.
      - Press Windows + R.
      - Enter %APPDATA%/Todoist.
      - Delete the contents of the folder.
      - Reinstall the Todoist Windows app: https://todoist.com/downloads

The app performance is slow

  • ⚠️ Platforms affected: Web, macOS, Windows
  • 🛠️ Status: We're working on a fix
  • 💡Temporary workaround: If you have a high number of tasks in the project experiencing performance issues, you can create a sub-project and move some of the tasks there. If you have a high number of overdue tasks in the Today view, you can reschedule them.

Current syncing issues

Web app does not automatically sync (after waking up device from suspended mode)

  • ⚠️ Platforms affected: Web
  • 🛠️ Status: We're working on a fix
  • 💡Temporary workaround: Manually sync (at the top right of your Todoist, click the question mark icon and select Sync).

 Shared projects are not syncing

  • ⚠️ Platforms affected: All
  • 🛠️ Status: We're working on a fix
  • 💡Temporary workaround: Identify which user has the most complete and most up-to-date version of the project, and have everyone else leave and re-join the project.