Known Issues

"Maximum number of sections per project limit reached" with less than 20 sections in a project

• ⚠️Platforms affected: Web, macOS, Windows
• 🛠️Status: We're working on a fix

Completed tasks reappearing as overdue randomly 

• ⚠️Platforms affected: All
• 🛠️Status: We're working on a fix

Windows app starts with a blank page if there's no connection to the internet

• ⚠️ Platforms affected: Windows 10, Windows 11
• 🛠️ Status: We're working on a fix
• 💡Temporary workaround: You need to be online to start the Windows app. After you've opened it, it will work offline.

• Uninstall the Todoist Windows app.
• Press Windows + R.
• Enter %APPDATA%/Todoist.
• Delete the contents of the folder.
• Reinstall the Todoist Windows app: https://todoist.com/downloads

macOS app is blank on startup

• ⚠️ Platforms affected: macOS
• 🛠️ Status: We're working on a fix
• 💡Temporary workaround: Force a reboot by using the keyboard shortcut Cmd + R.

The app performance is slow

• ⚠️ Platforms affected: Web, macOS, Windows
• 🛠️ Status: We're working on a fix
• 💡Temporary workaround: If you have a high number of tasks in the project experiencing performance issues, you can create a sub-project and move some of the tasks there. If you have a high number of overdue tasks in the Today view, you can reschedule them.

 Shared projects are not syncing

• ⚠️ Platforms affected: All
• 🛠️ Status: We're working on a fix
• 💡Temporary workaround: Identify which user has the most complete and most up-to-date version of the project, and have everyone else leave and re-join the project.