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Known Issues

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A known issue is a frequently reported problem that may be affecting you. We list these issues to save you the trouble of reporting them!

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Current issues

The Gboard keyboard Causes a Black Screen When Adding a Task

  • ⚠️Platforms affected: Wear OS
  • 🛠️Status: Our developers are looking for a solution
  • 💡Temporary workaround: Switching to the default Samsung keyboard

 

Current syncing issues

Shared projects are not syncing

  • ⚠️Platforms affected: All
  • 🛠️Status: We're working on a fix
  • 💡Temporary workaround: Identify which user has the most complete and most up-to-date version of the project, and have everyone else leave and re-join the project. You can also create a new project > Share the project with your collaborators > Move the tasks in batches from the problematic project to the new project using multi-select > and Keep the old project in case you would like to view the completed tasks in the future.

Last update: February 19, 2024