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Known Issues

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Please note that this page is only available in English.

Last update: December 2, 2022.

Current issues

iOS widget shows "log in or sign up"

  • ⚠️ Platforms affected: iOS
  • 🛠️ Status: We're working on a fix

Error "Maximum number of sections per project limit reached" with less than 20 sections in a project

  • ⚠️ Platforms affected: web, macOS, Windows 10
  • 🛠️ Status: We're working on a fix

Windows app starts with a blank page if there's no connection to the internet

  • ⚠️ Platforms affected: Windows 10
  • 🛠️ Status: We're working on a fix
  • 💡Temporary workaround: You need to be online to start the Windows app. After you've opened it, it will work offline.

Unread notifications dot stays on even when there are no unread notifications

  • ⚠️ Platforms affected: web, macOS, Windows 10
  • 🛠️ Status: We're working on a fix

The app performance is slow

  • ⚠️ Platforms affected: Web, macOS, Windows
  • 🛠️ Status: We're working on a fix
  • 💡Temporary workaround: If you have a high number of tasks in the project experiencing performance issues, you can create a sub-project and move some of the tasks there. If you have a high number of overdue tasks in the Today view, you can reschedule them.

Current syncing issues

Web app does not automatically sync (after waking up device from suspended mode)

  • ⚠️ Platforms affected: Web
  • 🛠️ Status: We're working on a fix
  • 💡Temporary workaround: Manually sync (at the top right of your Todoist, click the question mark icon and select Sync).

 Shared projects are not syncing

  • ⚠️ Platforms affected: All
  • 🛠️ Status: We're working on a fix
  • 💡Temporary workaround: Identify which user has the most complete and most up-to-date version of the project, and have everyone else leave and re-join the project.