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Last update: March 9, 2023
Current issues
"Maximum number of sections per project limit reached" with less than 20 sections in a project
- ⚠️Platforms affected: Web, macOS, Windows
- 🛠️Status: We're working on a fix
Completed tasks reappearing as overdue randomly
- ⚠️Platforms affected: All
- 🛠️Status: We're working on a fix
Windows app starts with a blank page if there's no connection to the internet
- ⚠️ Platforms affected: Windows 10, Windows 11
- 🛠️ Status: We're working on a fix
- 💡Temporary workaround: You need to be online to start the Windows app. After you've opened it, it will work offline.
These steps also helped fixing the issue for some users:
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Uninstall the Todoist Windows app.
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Press Windows + R.
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Enter %APPDATA%/Todoist.
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Delete the contents of the folder.
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Reinstall the Todoist Windows app: https://todoist.com/downloads
macOS app is blank on startup
- ⚠️ Platforms affected: macOS
- 🛠️ Status: We're working on a fix
- 💡Temporary workaround: Force a reboot by using the keyboard shortcut Cmd + R.
The app performance is slow
- ⚠️ Platforms affected: Web, macOS, Windows
- 🛠️ Status: We're working on a fix
- 💡Temporary workaround: If you have a high number of tasks in the project experiencing performance issues, you can create a sub-project and move some of the tasks there. If you have a high number of overdue tasks in the Today view, you can reschedule them.
Current syncing issues
Shared projects are not syncing
- ⚠️ Platforms affected: All
- 🛠️ Status: We're working on a fix
- 💡Temporary workaround: Identify which user has the most complete and most up-to-date version of the project, and have everyone else leave and re-join the project.