If you no longer need the benefits of Todoist's advanced features, you've the option to cancel your subscription. Learn how to cancel based on your Todoist plan and payment method.
Cancel a Pro subscription
In order to cancel your Pro subscription, simply stop your Pro plan from automatically renewing itself. To do this, you need to turn it off based on the payment method you used:
Credit cards
Credit card payments made through Todoist will be set to auto-renew by default. Here’s how to turn it off:
- Log in to your Todoist account on https://todoist.com.
- Click your avatar at the top-left.
- Select Settings.
- Select the Subscription tab.
- Click the Cancel plan button.
- Select the reason for the cancelation. Share if there's anything that you'd like us to improve.
- Click Yes, cancel to confirm the cancellation.
PayPal
Please note that PayPal is no longer available as a payment option. Any past payments made using PayPal will not auto-renew.
App Store
App Store subscriptions auto-renew by default, so you need to manually cancel them. You can find the option to cancel the auto-renew by viewing your Apple ID in iTunes or the App Store and then selecting the “Subscriptions” option.
Google Play
Google Play subscriptions may or may not auto-renew depending on many factors. Please check your Google Play account and verify if there is a recurring Todoist subscription there. If there is, remove it directly.
Microsoft Store
Todoist Pro payments made through the Microsoft Store won’t auto-renew.
Pro subscription FAQ
If I cancel my Pro subscription, will I be returned to the free plan right away?
No, you’ll be able to use your Todoist Pro until it expires. You will then be returned to the free plan automatically.
I’ve canceled my subscription within 30 days, how can I get a refund?
Please refer to our refunds article for steps on how to get your payment refunded depending on your platform.
Can I change my billing cycle?
If you upgraded via our website, the App Store, the Mac App Store or the Google Play, you can change your billing cycle using these instructions.
What happens to my data if I downgrade to the free plan?
You will still have access to all your data when downgrading to the free plan.
Cancel a Business subscription
If you no longer need your Todoist Business team, you can cancel your subscription by deleting your team.
Here’s how to cancel your subscription:
- Log in to the Todoist account on https://todoist.com.
- Click your avatar in the top-left.
- Select Settings.
- Find the team in the left-hand sidebar and click Billing under the team name.
- Click Cancel plan.
- Share what you liked most about the Business plan and click Cancel Business plan.
- Select the reason for the cancellation and add any feedback you may have for us.
- Click Cancel Business plan.
- Click Cancel plan and confirm by clicking Cancel plan again.
If you're using your Google, Facebook or Apple account to sign in, you'll need to add a password to your Todoist account first by going to your Settings and selecting Account.
Business subscription FAQ
I still had subscription time and/or balance remaining before deleting my Business team, but I’ve been downgraded to the Free plan instead of the Pro plan. What should I do?
Please contact us so we can look into this and apply the Pro time accordingly.
I’ve canceled my Business subscription, will I receive a refund?
If you’ve canceled your Business subscription within 30 days of purchase, please contact us to receive a refund.
Can I keep using Todoist after I cancel my Business subscription?
Absolutely! Your team will be downgraded but all your projects and tasks will still be available.
I’m part of a Business team, but I want to leave and keep all my projects and tasks. How can I do this?
Please follow the instructions below to leave a Business team. Once you've left the team, you’ll still be able to use your Todoist account with all your projects and tasks.
- Log in to your Todoist account in a browser.
- Click your avatar in the top-left.
- Click Settings.
- Select Subscription in the left-hand menu.
- Select Leave Team.
I'm using Google/Facebook/Apple account to sign in. How can I cancel the subscription?
If you're using your Google, Facebook or Apple account to sign in, you'll need to add a password to your Todoist account first by going to your Settings and selecting Account.