If you no longer need the benefits of Todoist's advanced features, you've the option to cancel your subscription. Learn how to cancel based on your Todoist plan and payment method.
Find out what happens when you downgrade your plan here.
Cancel a Pro subscription
In order to cancel your Pro subscription, simply stop your Pro plan from automatically renewing itself. To do this, you need to turn it off based on the payment method you used:
Credit & Debit cards
Credit & Debit card payments made through Todoist will be set to auto-renew by default. Here’s how to turn it off:
- Log in to your Todoist account on https://todoist.com.
- Click your avatar at the top-left.
- Select Settings.
- Select Subscription.
- Click Cancel plan.
- Choose a reason for the cancellation. You can also share feedback on what we could improve.
- Click Cancel subscription to confirm.
What happens next depends on your subscription:
-
If you’re on a monthly plan, or outside the 30-day refund window on a yearly plan:
You’ll see the option to cancel your subscription, and it will remain active until the end of your current billing period. - If you’re within the 30-day refund window on a yearly plan you'll see two options:
- Cancel at the end of your billing period.
- End the subscription immediately and receive a refund.
Select your preferred option, then click Cancel subscription to confirm.
PayPal
Please note that PayPal is no longer available as a payment option. Any past payments made using PayPal will not auto-renew.
App Store
App Store subscriptions auto-renew by default, so you need to manually cancel them. You can find the option to cancel the auto-renew by viewing your Apple ID in iTunes or the App Store and then selecting the “Subscriptions” option.
Google Play
Google Play subscriptions may or may not auto-renew depending on many factors. Please check your Google Play account and verify if there is a recurring Todoist subscription there. If there is, remove it directly.
Microsoft Store
Todoist Pro payments made through the Microsoft Store won’t auto-renew.
Pro subscription FAQ
If I cancel my Pro subscription, will I be returned to the Beginner plan right away?
No, you’ll be able to use your Todoist Pro until it expires. You will then be returned to the Beginner plan automatically.
I’ve canceled my subscription within 30 days, how can I get a refund?
If you purchased Todoist via the website, you can follow the steps under Credit & Debits cards above to get your payment refunded, or alternatively, please refer to our refunds article for steps on how to get your payment refunded depending on your platform.
Can I change my billing cycle?
If you upgraded via our website, the App Store, the Mac App Store or the Google Play, you can change your billing cycle using these instructions.
What happens to my data if I downgrade to the Beginner plan?
You will still have access to all your data when downgrading to the Beginner plan. You can find out what to expect when you downgrade your plan here.
Cancel a Business subscription
If you’re the admin of a Todoist team, and you no longer need the Business plan, here’s how to cancel your Business subscription:
- Click your team in the sidebar.
- Click Subscription under the team name.
- Click Cancel plan. You'll see a list of benefits you'll miss after canceling your subscription.
- Click Cancel subscription.
- Select the reason for the cancellation. Provide any feedback you may have about the plan.
- Click Cancel subscription. You'll see your plan type, price, and the end of the billing period.
- Click Cancel subscription to review your subscription details.
- Click Cancel subscription again to confirm.
Business subscription FAQ
What happens to my individual Pro subscription if I join a Business team and then leave it?
When you join a Business team, the unused time on your individual Todoist Pro subscription is converted into account credit, and your individual Pro subscription ends. After you leave the team, your account returns to the Beginner plan instead of your previous Pro plan.
To use Pro again, upgrade to Pro on the Todoist website and pay with a credit or debit card. Your remaining credit is then applied to the payment automatically.
Your credit can only be used with credit or debit card payments, so it can’t be applied to an App Store or Google Play subscription. If you have any questions about your credit, get in touch with us.
I’ve canceled my Business subscription, will I receive a refund?
If you’ve canceled your Business subscription within 30 days of purchase, please contact us to receive a refund.
Can I keep using Todoist after I cancel my Business subscription?
Absolutely! Your team will be downgraded but all your projects and tasks will still be available.
I’m part of a Business team, but I want to leave and keep all my projects and tasks. How can I do this?
Please follow the instructions below to leave a Business team. Once you've left the team, you’ll still be able to use your Todoist account with all your projects and tasks.
- Log in to your Todoist account in a browser.
- Click your avatar in the top-left.
- Click Settings.
- Select Subscription in the left-hand menu.
- Select Leave Team.
Get in touch
If you’re having trouble canceling your Todoist subscription, get in touch with us.