Manage your team workspace plan and billing details

Our team workspaces come with 2 different plans:

• Starter (free)
• Business (paid)

Who has access to team workspace billing

Only team workspace admins can manage workspace billing.  

How does team workspace billing work

Billing for team workspaces is done on a per-workspace basis which means that each team workspace is billed separately by the number of members in each billing cycle. 

The team workspace admin can add or remove members to and from the workspace between billing cycles. Here’s how that will be handled on your invoice:

Adding members

If you’re on monthly billing and you’re adding new members to your team mid-billing cycle, your next monthly invoice will bill you for their subscription for the month ahead as well as the charges based on the amount of time they belonged to the workspace during the previous month. 

If you’re on yearly billing and you’re adding new members to your team mid-billing cycle, you’ll receive an invoice during the following month based on your original purchase date. Your invoice will include the amount due for each new member for the remainder of their yearly subscription as well as charges based on the amount the time they belonged to the workspace during the previous yearly billing period. 

Removing members 

If you remove one of your workspace members, you’ll only be charged for the time they belonged to the workspace. The equivalent of the time the removed member was no longer part of the workspace will be credited back to you and will be immediately deducted from the amount due on your next monthly or yearly invoice. 

How to access billing for your workspace

1. Log in to your Todoist account in a browser.
2. Click your avatar in the top-right corner.
3. Select Settings.
4. Find the workspace you want to view billing for in the left-hand sidebar. Click Billing under the workspace name.
5. Click Manage billing.

How to access your old invoices

1. Log in to your Todoist account in a browser.
2. Click your avatar in the top-right corner.
3. Select Settings.
4. Find the workspace you want to view and access old invoices for in the left-hand sidebar. Click Billing under the workspace name.
5. Click View billing history.

How to upgrade your team workspace from Starter to Business

You can only upgrade your team workspace from the web. It's not possible to upgrade a team workspace to the paid Business plan via Play Store or the App Store. This means that if you’re using Todoist on a mobile device, you will need to open Todoist in a browser. 

1. Log in to Todoist in a browser.
2. Open your workspace settings.
3. Find the workspace you want to upgrade in the left-hand menu and click Billing.
4. Click Upgrade.

How to downgrade your team workspace from Business to Starter

1. Log in to your Todoist account in a browser.
2. Click your avatar in the top-right corner.
3. Select Settings.
4. Find the workspace you want to view billing for in the left-hand sidebar. Click Billing under the workspace name.
5. Click Manage billing.
6. Select Cancel plan.

FAQ