FAQ & Troubleshooting

Got a question about Todoist? Check out our commonly asked questions. Got an issue? Check our troubleshooting guides.

What's New

• What's New?
• 2022 Todoist pricing changes
• Experimental Features

Known Issues

• Known Issues
• Shared projects issues of December 7 & 8, 2021

Browsers

• Clear your browser cookies
• Add Todoist to your browser’s safe list
• CSRF token error messages

Email Plug-ins

• Tasks created in the Gmail extension open a different Gmail account

Windows

• Having trouble logging in to the Windows 10 app?
• How to get rid of the Windows Security “Sign In” pop-up when opening Outlook

Syncing

• Having issues with sync?
• How to manually sync your Todoist
• What can I do if I'm not getting any notifications?

FAQ View all

• How to contact our Support team
• Why is my password not working?
• How can I unsubscribe from marketing emails?
• Why can't I access an attached file?
• Troubleshooting the Todoist and Google Calendar integration
• Is my Todoist registered to my Apple ID email?