FAQs & Troubleshooting

Dive into the details of using Todoist.

Account Basics View all

• Change your name or avatar photo
• Create a Todoist account
• Change your email address
• Change your password
• Subscribe to or unsubscribe from Todoist emails
• Change your notifications settings

Payments View all

• How to manually activate your App Store subscription in Todoist
• How to cancel your Business subscription
• Can I share my Todoist Premium subscription with my family?
• Can I turn off auto-renew for my Business subscription?
• How to cancel your Premium subscription
• How can I get a refund?

Tasks View all

• Use a template from todoist.com/templates
• How to format your CSV file so you can import it into Todoist
• Set a recurring due date
• Complete or uncomplete a task
• Edit a task
• Duplicate one or more tasks

Projects View all

• How to sort tasks in projects
• Notify someone else about a comment
• What’s the difference between the Inbox and a project?
• Create a project
• Edit a project name
• Archive a Project

Labels

• Add a label to a task
• Delete a label
• Change the color of a label

Filters

• Filter for tasks by due date
• Filter for tasks without a due date
• Filter for tasks by project or sub-project
• Filter for tasks by label
• Filter for tasks assigned to others

Comments & File Uploads

• Add a comment or file to a project
• Add a comment or file to a task
• Record audio comments

Karma

• How to use the Productivity view
• How to earn/lose Karma
• Turn vacation mode on/off
• Enable/disable Karma

Email & Web Plugins

• Adjusting the font size in the Outlook plugin
• Configuring the proxy for the Outlook plugin

Collaborating

• Share a project with all its sub-projects
• Accept project invites automatically
• Assign a task to someone else
• View the account activity log
• Search for tasks assigned to a certain person
• Saying Goodbye to Wedoist

Todoist Business View all

• Make someone an admin of your Todoist Business account
• Remove people from your Todoist Business account
• Invite people to your Todoist Business account
• Manage your billing information for Todoist Business
• Get an invoice for Todoist Business
• What’s the difference between Premium and Business?

Android-Only Features

• Using Todoist for Wear OS
• Set up notification channels on Android
• Add Todoist shortcuts to your Android home screen
• Add an Add Task quick setting tile on Android
• Add a Todoist widget to your Android home screen
• Add a Todoist widget to your Android lock screen

iOS-Only Features

• Add a Todoist widget on your iOS device
• Add task via voice command on Apple Watch
• Using Siri with Todoist

Other Features View all

• Todoist Business plan changes as of December 1, 2018
• Todoist Premium plan changes as of December 1, 2018
• Refer someone to Todoist
• Forwarding emails to Todoist
• Does Todoist have a Dark Theme?
• Security, Privacy and GDPR FAQs

Integrations View all

• How can I remove tasks and events created with the Google Calendar integration?
• How can I use Todoist with Pleexy?
• Google Calendar Integration Status
• How can I use Todoist with Spark?
• How can I use Todoist with Safari?
• How can I use the Todoist for Firefox extension?

Common Issues View all

• How to manually sync your Todoist
• Add Todoist to your browser’s whitelist
• Having trouble with Todoist?
• Clear your browser cookies
• Troubleshooting and FAQ for Todoist for Outlook
• How to get rid of the Windows Security “Sign In” pop-up when opening Outlook