FAQ & Troubleshooting

Dive into the details of using Todoist.

Account Basics View all

• Change your name or avatar photo
• Create a Todoist account
• Change your email address
• Change your password
• Subscribe to or unsubscribe from Todoist emails
• Change your notifications settings

Payments View all

• Paying by Purchase Order
• How to redeem your Todoist Premium promo code
• VAT-Exempt Invoices and Payments
• Manage your billing information for Todoist Premium
• How to manually activate your App Store subscription in Todoist
• How to cancel your Business subscription

Tasks View all

• Set a fixed time zone or floating time for a task
• Copy a link to a task
• How to format your CSV file so you can import it into Todoist
• Set a recurring due date
• Complete or uncomplete a task
• Edit a task

Projects View all

• Use a template from todoist.com/templates
• How to sort tasks in projects
• Notify someone else about a comment
• What’s the difference between the Inbox and a project?
• Create a project
• Edit a project name

Labels

• Add a label to a task
• Delete a label
• Change the color of a label

Filters

• Filter for tasks by due date
• Filter for tasks without a due date
• Filter for tasks by project or sub-project
• Filter for tasks by label
• Filter for tasks assigned to others

Comments & File Uploads

• Add a comment or file to a project
• Add a comment or file to a task
• Record audio comments

Karma

• How to use the Productivity view
• How to earn/lose Karma
• Turn vacation mode on/off
• Enable/disable Karma

Email & Web Plugins

• Adjusting the font size in the Outlook plugin
• Configuring the proxy for the Outlook plugin

Collaborating

• Set a reminder for someone else
• Share a project with all its sub-projects
• Accept project invites automatically
• Assign a task to someone else
• View the account activity log
• Search for tasks assigned to a certain person

Todoist Business View all

• Make someone an admin of your Todoist Business account
• Remove people from your Todoist Business account
• Invite people to your Todoist Business account
• Manage your billing information for Todoist Business
• Get an invoice for Todoist Business
• What’s the difference between Premium and Business?

Android-Only Features

• Using Todoist for Wear OS
• Set up notification channels on Android
• Add Todoist shortcuts to your Android home screen
• Add an Add Task quick setting tile on Android
• Add a Todoist widget to your Android home screen
• Add a Todoist widget to your Android lock screen

iOS-Only Features

• Change your Todoist app icon on iOS
• Add a Todoist widget on your iOS device
• Add task via voice command on Apple Watch
• Using Siri with Todoist

Other Features View all

• Learn more about new task priority colors and task checkboxes on iOS/Android
• Todoist Business plan changes in December 2018
• Todoist Premium plan changes in December 2018
• Refer someone to Todoist
• Forwarding emails to Todoist
• Does Todoist have a Dark Theme?

Integrations View all

• How can I remove tasks and events created with the Google Calendar integration?
• How can I use Todoist with Newton?
• How can I use Todoist with Mailbutler?
• How can I use Todoist with Pleexy?
• Google Calendar Integration Status
• How can I use Todoist with Spark?

FAQ & Troubleshooting View all

• Why can't I assign a task to multiple people?
• Does Todoist support start dates?
• What happens to my content when my subscription ends?
• How are tasks sorted?
• What can I do if I'm not getting any notifications?
• Do you offer phone support?