Troubleshooting

Got an issue? Check our troubleshooting guides.

General

• Troubleshoot notifications not received from Todoist
• Troubleshoot two-factor authentication issues

Apps

• Troubleshoot login issues with Todoist for Windows
• How to get rid of the Windows Security “Sign In” pop-up when opening Outlook

Browsers

• Troubleshoot your connection
• Clear your browser cookies
• Add Todoist to your browser’s safe list
• CSRF token error messages

Integrations

• Find your API token
• Troubleshoot the Todoist and Google Calendar integration
• Tasks created in the Gmail extension open a different Gmail account

Known Issues

• Known Issues

Syncing

• Troubleshoot syncing issues in Todoist
• How to manually sync your Todoist

FAQ View all

• Contact the Todoist team
• Why is my password not working?
• How can I unsubscribe from marketing emails?
• Why can't I access an attached file?
• Is my Todoist registered to my Apple ID email?
• Doist bug bounty policy