Troubleshooting

Got an issue? Check our troubleshooting guides.

General

• Contact Todoist for help
• Regain access to your Todoist account
• Add a valid email address if you log in with Apple or Facebook
• Troubleshoot two-factor authentication issues in Todoist
• Strengthen your Todoist account password
• Troubleshoot notifications not received from Todoist

Apps

• Open Todoist at startup
• Use the Magic Link to log in to Todoist
• Use Todoist in Wayland
• Troubleshoot login issues with the Todoist desktop apps
• Troubleshoot the Windows Security Sign In prompt for Todoist
• Uninstall Todoist for macOS

Browsers

• Add Todoist to the web browser safe list
• CSRF token error messages
• Troubleshoot browser storage issues in Todoist
• Troubleshoot your connection
• Clear Todoist cookies in the web browser

Integrations

• Troubleshoot Outlook Calendar integration issues in Todoist
• Troubleshoot the Todoist and Outlook Mail integration
• Find your API token
• Troubleshoot issues with the Todoist for Gmail Add-on
• Tasks created in the Gmail extension open a different Gmail account

Known Issues

• Known Issues

Syncing

• Troubleshoot syncing issues in Todoist

FAQ View all

• Google API Disclosure for Todoist
• Does Todoist support start dates?
• How can I unsubscribe from marketing emails?
• Why can't I access an attached file?
• Is my Todoist registered to my Apple ID email?
• Why can't I assign a task to multiple people?